Please use this identifier to cite or link to this item:
http://hdl.handle.net/10786/724Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.creator | Faustino, Jean Carlo | - |
| dc.creator | Nascentes Cunha, Marcelino | - |
| dc.rights.accessrights | openAccess | spa |
| dc.date.accessioned | 2014-07-28T17:18:57Z | - |
| dc.date.available | 2014-07-28T17:18:57Z | - |
| dc.date.created | 2013-07 | - |
| dc.date.issued | 2014-07-28 | - |
| dc.format.mimetype | spa | |
| dc.identifier.uri | http://hdl.handle.net/10786/724 | - |
| dc.language.iso | por | spa |
| dc.subject | Service Desk | spa |
| dc.subject | serviços | spa |
| dc.subject | atendimento | spa |
| dc.subject | Catálogo de Serviços | spa |
| dc.type | Article | spa |
| dc.title | A experiência da RNP na implantação de um service desk | spa |
| Appears in Collections: | Artículos 2013 | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 57-Service Desk_rnp_27-04-2013.pdf | 411,75 kB | Adobe PDF | ![]() View/Open |
This item is licensed under a Creative Commons License
